Contact Information
Last updated: September 2026
Customer support
For all customer service, order, download, privacy, or other inquiries, please contact us exclusively by email at the address above. We do not provide customer support by telephone.
Response time
We aim to reply to every email within one business day.
What to include in your message
To help us find your order quickly, please write from the email address you used at checkout, and tell us what you need help with. If your question is about a download that didn't arrive, check your spam or junk folder first — that resolves most cases straight away.
Refunds
Refund requests are handled by email as well. See our Refund Policy for the 30-day money-back guarantee and how to request a refund.